Privacy Policy: Data Collection and Your Rights
Last updated: 24 September 2026
Casino Hub Au ("we", "us", "our") operates the website casinohub-au.com (the "Site"). This Privacy Policy explains how we collect, use, disclose and protect personal information when you access and use the Site.
By using the Site, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Site.
Legal Context
Please note that under the Interactive Gambling Act 2001 (Cth), it is unlawful to provide or advertise online casino games (including online pokies/slots, roulette, blackjack and online poker) to customers in Australia. Licensed Australian operators are limited to sports and race wagering. This Site does not offer, advertise or facilitate prohibited interactive gambling services to persons in Australia, and we do not present offshore online casinos as legal or licensed options for Australian players.
What Personal Information We Collect
We may collect the following categories of information:
- Information you provide: your name, email address, and any messages you send us through contact forms.
- Automatically collected information: your IP address, browser type, device information, pages visited, and the dates and times of your visits.
- Cookies and similar technologies: small files stored on your device that help the Site function (see the Cookies section below).
Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies to our processing of your personal data, we rely on the following legal bases:
- Legitimate interests — operating and securing the Site, and understanding how visitors use it to improve our content.
- Consent — where you have given explicit consent, for example for non-essential cookies or marketing communications. You may withdraw consent at any time.
- Legal obligation — where we are required to retain or disclose information by law.
How We Use Your Information
We use personal information to:
- Operate, maintain and improve the Site;
- Respond to your enquiries and communications;
- Analyse usage of the Site in an aggregated manner;
- Detect, prevent and address technical issues, fraud or misuse;
- Comply with applicable legal obligations.
We do not send marketing materials to persons registered with BetStop, the National Self-Exclusion Register, and we do not knowingly facilitate the provision of prohibited or unlicensed interactive gambling services to Australians.
Cookies
The Site uses cookies and similar technologies. Essential cookies are necessary for the Site to function and do not require consent. Non-essential cookies (such as those used for analytics or preference storage) are only set after you have given consent through the cookie banner presented on your first visit.
You can withdraw or change your cookie preferences at any time through the Site’s cookie settings, or by deleting cookies in your browser settings. Disabling essential cookies may affect the functionality of the Site.
Disclosure of Information
We do not sell or rent your personal information. We may share information with:
- Service providers who host the Site and assist with its operation, under contractual confidentiality obligations;
- Regulators, law enforcement bodies or courts, where required by law — which may include the Australian Communications and Media Authority (ACMA), the Australian Transaction Reports and Analysis Centre (AUSTRAC), or the Australian Competition and Consumer Commission (ACCC);
- Any successor in a merger, acquisition or transfer of assets, in which case you will be notified before your information is transferred.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Once information is no longer needed, it is deleted or anonymised.
Data Security
We use appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
If you are located in a jurisdiction with applicable data protection laws (such as the GDPR), you have the following rights in relation to your personal data:
- Access — request a copy of the personal data we hold about you;
- Rectification — request correction of inaccurate or incomplete data;
- Erasure — request deletion of your personal data;
- Restriction — request that we restrict processing of your data;
- Objection — object to processing based on legitimate interests;
- Portability — receive your data in a structured, commonly used format;
- Withdraw consent — withdraw consent at any time where processing is based on it;
- Complain — lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe as required by applicable law. To verify your identity, we may request additional information necessary to confirm that you are the data subject.
Children
The Site is not directed at persons under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Australian Privacy Principles
To the extent the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply, we handle personal information in accordance with those principles. You may also contact the Office of the Australian Information Commissioner if you have concerns about how we have handled your personal information.
International Transfers
Your information may be processed in countries other than your own. Where personal data is transferred outside the country of collection, we take appropriate safeguards to ensure the data remains protected in accordance with this policy and applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Material changes will be highlighted on the Site. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]**